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Inventory not showing in computer summary

Created: 13 Feb 2013 | 1 comment


We have windows 7 standard image with altiris agent installed and deploying this image using ghost tool on all the desktop.

Now we connected all the desktop in a LAN on that agent showing properly configure with plug-ins installed.

The client getting Full Inventory and Delta Inventory task and runs successfully but still it is not reflecting in console under computer summary

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mclemson's picture

The first thing I think of when you say that you've gathered an image that has the Symantec Management Agent on it and are deploying it using the Ghost tool is that you've captured the image improperly and could be deploying machines with identical GUIDs.  If that's the case, the NS will see all computers imaged and deployed as a single resource -- the resource that most recently checked in.  Are you sure you prepared the image properly to avoid duplicate GUID issues?  If you image three computers, turn them on, and then check their GUIDs -- are they unique or identical?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner