Inventory question ---help needed

While running the exchange inventory I am unable to get the information of the user like name...
I created adebug log for the same and here are the contents in the log....Please help in resvolving the same.

Wed Dec 31 04:31:43 2008 : Command line: /ExchPls.ini /debuglog /output xml
Wed Dec 31 04:31:43 2008 : Creating hKillProcessing handle
Wed Dec 31 04:31:43 2008 : Calling CreateThread() to create main app thread
Wed Dec 31 04:31:43 2008 : AppThreadStart
Wed Dec 31 04:31:43 2008 : CMapiPlus::CMapiPlus
Wed Dec 31 04:31:43 2008 : CMapiPlus::OKToProceed
Wed Dec 31 04:31:43 2008 : About to RegOpenKeyEx on HKEY_LOCAL_MACHINE
Wed Dec 31 04:31:43 2008 : About to RegOpenKeyEx on Software\Clients\Mail\Microsoft Outlook
Wed Dec 31 04:31:43 2008 : About to RegQueryValueEx on MSIComponentID
Wed Dec 31 04:31:43 2008 : CMapiPlus::Process
Wed Dec 31 04:31:43 2008 : CMapiPlus::SetMifLocation
Wed Dec 31 04:31:44 2008 : CMapiPlus::SetXmlLocation
Wed Dec 31 04:31:44 2008 : CMapiPlus::Process - calling MAPIInitialize
Wed Dec 31 04:31:44 2008 : CMapiPlus::Process - MAPIInitialize completed
Wed Dec 31 04:31:44 2008 : CMapiPlus::CreateResultsOutput
Wed Dec 31 04:31:47 2008 : CMapiPlus::~CMapiPlus
Wed Dec 31 04:31:47 2008 : CMapiPlus::~CMapiPlus - calling MAPIUninitialize
Wed Dec 31 04:31:47 2008 : CMapiPlus::~CMapiPlus - MAPIUninitialize completed
Wed Dec 31 04:31:47 2008 : AppThreadStart return from thread run. Exiting AppThreadStart now.
Wed Dec 31 04:31:48 2008 : CMapiPlus::~CMapiPlus - MAPIUninitialize completed
Wed Dec 31 04:31:48 2008 : Inspecting hAppThread...
Wed Dec 31 04:31:48 2008 : Calling CloseHandle(hAppThread) to close app thread
Wed Dec 31 04:31:48 2008 : CloseHandle(hAppThread) completed
Wed Dec 31 04:31:48 2008 : Inspecting hKillProcessing...
Wed Dec 31 04:31:48 2008 : Calling CloseHandle(hKillProcessing) to close hKillProcessing event handle
Wed Dec 31 04:31:48 2008 : CloseHandle(hKillProcessing) completed
Wed Dec 31 04:31:48 2008 : Inspecting hKillTimer...
Wed Dec 31 04:31:48 2008 : Calling CloseHandle(hKillTimer) to close hKillTimer event handle
Wed Dec 31 04:31:48 2008 : CloseHandle(hKillTimer) completed
Wed Dec 31 04:31:48 2008 : Inspecting hTimeThread...
Wed Dec 31 04:31:48 2008 : Calling CloseHandle(hTimeThread) to close hTimeThread event handle
Wed Dec 31 04:31:48 2008 : CloseHandle(hTimeThread) completed
Wed Dec 31 04:31:48 2008 : Program End()
Wed Dec 31 04:31:48 2008 : --------------------------
I observed that some MAPI dll issue could you please help me in fixing the same.