Client Management Suite

 View Only
  • 1.  Inventory Runs Twice on SMP Server

    Posted May 09, 2012 07:42 PM

    On my SMP 7.1 SP2 server, I enabled both Full and Delta inventory policies in the SMC.  They run as scheduled and complete successfully on the few systems I have with the SMP agent although I noticed that on my SMP server itself, full and delta inventories each run twice (one at the scheduled start time and the second about 20 minutes later).  Got this info from viewing the task runs of each policy where the workstations run full/delta only once as expected.

    Note that I'm licensed for CMS 1 where the SMP server is the only system with the SMP agent loaded in my environment.  Does anyone have ideas on this behavior?  Can't confirm whether this double inventory only occurs on servers (not just the SMP server) since we don't want Altiris on these systems.



  • 2.  RE: Inventory Runs Twice on SMP Server

    Trusted Advisor
    Posted May 15, 2012 03:24 PM

    Oh yeah, I have this with all sorts of policies, not just inventory.  Support claims to have never seen this before.

    Beyond that I don't have any suggestions for you.



  • 3.  RE: Inventory Runs Twice on SMP Server

    Posted Jun 20, 2012 04:14 PM

    I've been experiencing the same problem.  I have a weekly inventory policy and it ran twice in one day.  Did you find an answer?



  • 4.  RE: Inventory Runs Twice on SMP Server

    Posted Jun 20, 2012 04:33 PM

    Nope...my SMP server still runs both full and delta inventories twice on their respectively scheduled days.  Since this wasn't happening on any of my client workstations, I deemed it minor and never opened up a case with Symantec Tech Support to pursue the matter.



  • 5.  RE: Inventory Runs Twice on SMP Server

    Posted Aug 01, 2012 04:18 PM

    We are having the same problem with Inventory Policies. I have opened a Case with Support but no resolution yet. The Policies run on schedule, and then run again randomly off schedule. So far it looks like the second run is triggered by a reboot, or a restart of the Agent service. This is happening on both server and workstation clients.



  • 6.  RE: Inventory Runs Twice on SMP Server

    Trusted Advisor
    Posted Aug 01, 2012 04:34 PM

    Our second execution happens anywhere from 20 minutes to 3 hours after the first execution.

    My coworker states that Support told him that this is a "known issue" and that it's going to be fixed in the next release.  However, we're in the 7.5 beta and we're testing it.



  • 7.  RE: Inventory Runs Twice on SMP Server

    Trusted Advisor
    Posted Aug 02, 2012 02:27 PM

    So far it appears that this issue has been fixed in 7.5.