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iOS 7.1 issues with Altiris MDM

Created: 17 Mar 2014 | 2 comments

Were seeing certificate errors when trying to enroll iOS 7.1 devices and thus they wont move forward through the enrollment process. However it seems that this is only happening on 7.1 devices, not 7.0.X   ....Anyone else having problems with iOS 7.1?  

Operating Systems:

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James007's picture

Can you share error snap shot?

See that articles if you received below error when Enrollment your device

Enrolling devices through a reverse proxy returns 500 errors

 

 

Article:TECH194179  |  Created: 2012-07-31  |  Updated: 2014-02-20  |  Article URL http://www.symantec.com/docs/TECH194179

iOS Devices are unable to enroll to the MMS server - console logs show a 500 error in communication

 

 

Article:TECH178752  |  Created: 2012-01-11  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH178752

 

NVN's picture

Hi,

Please check this below article and if possible share the device logs with error screenshot.

Unable to download in house agent on iOS 7.1 device

Article URL http://www.symantec.com/docs/TECH215775

 

Thanks