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IOS enrollment: "Authentification Failure"

  • 1.  IOS enrollment: "Authentification Failure"

    Posted Feb 21, 2014 01:01 PM

    Hello,

    i just set up an Symantec Mobile Management Server to Test the Features.
    Worked perfectly, so we tried to set one up in our production environment.

    I did the same thing i did in the Test environment, but on the production i always get "Authentification failure" on my IOS Device.
    I can't enroll a IOS device, i always get this error. I made the same settings as in the Test environment, has anybody an idea?

    Thanks,
    kilian



  • 2.  RE: IOS enrollment: "Authentification Failure"

    Posted Feb 21, 2014 01:05 PM

    See this articles

    iOS Agent enrollment fails with a "Login failed - Authentication failure" message

     

    Article:TECH188822  |  Created: 2012-05-15  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH188822

    https://www-secure.symantec.com/connect/articles/ios-enrollment-login-failed-authentication-failure



  • 3.  RE: IOS enrollment: "Authentification Failure"

    Posted Feb 27, 2014 12:49 AM

    Do you need more help here ?