Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

IOS enrollment: "Authentification Failure"

Created: 21 Feb 2014 | 2 comments

Hello,

i just set up an Symantec Mobile Management Server to Test the Features.
Worked perfectly, so we tried to set one up in our production environment.

I did the same thing i did in the Test environment, but on the production i always get "Authentification failure" on my IOS Device.
I can't enroll a IOS device, i always get this error. I made the same settings as in the Test environment, has anybody an idea?

Thanks,
kilian

Operating Systems:

Comments 2 CommentsJump to latest comment

James007's picture

See this articles
iOS Agent enrollment fails with a "Login failed - Authentication failure" message

 

Article:TECH188822  |  Created: 2012-05-15  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH188822

https://www-secure.symantec.com/connect/articles/ios-enrollment-login-failed-authentication-failure