Endpoint Security Complete

Hi all,

is there anybody who knows how often an iOS device download the configuration policy from the server?

Is there any way to tune it?

Many thanks

Simone

I believe the device will check to see if there are updated policies based on the report frequency, defined in the mobile management server rollout -> agent.  However, it will only download changes everytime the policy changes.  This is an important distinction, as everytime a policy is changed, ALL profiles in that policy are first removed, then all are re-applied.  The importance of this is that if you have a wireless profile that is getting removed, and the device is connected over that wifi (and 3G is not avialable), then you will sever the communication with the device until you manually re-connect to a network.

In the Management Console check your setting for:
Settings -> All Settings -> Agents/Plug-in's -> Settings -> Symantec Management Agent Settings - Targeted
In this Target Agent Settings select the General tab and check the value for "Download new configuration every:" 

Check ..

Settings > All Settings, \Settings\Mobile Management\Mobile Agent Settings\Agent Configuration Update Schedule