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IP address network printer

Created: 19 Feb 2013 | 2 comments

I'm using SMP 7.1. I imported network printers into the CMDB from a .CSV file using Connector. The IP address of the printer was imported into the data class "Network Resouce Details", column IP Address. The import log shows no errors.

How can I view the IP address of the printer in the console? I've opened the resource for the printer, also edited the asset view for network printer.

Comments 2 CommentsJump to latest comment

mclemson's picture

Where are you viewing the printer resource?  Can you upload a screenshot?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner

Shauna's picture

I have gone to Manage/Resource view, the first screenshot.The second screenshot is the Manage/Assets/Manage Configuration Items/Computers and Peripherals/Network Printer, then double-click a printer- I have edited this view but the data class for Network Resource/IP is not an option to select from. Thanks for your help.