Symantec Management Platform (Notification Server)

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  • 1.  IP address network printer

    Posted Feb 19, 2013 02:33 PM

    I'm using SMP 7.1. I imported network printers into the CMDB from a .CSV file using Connector. The IP address of the printer was imported into the data class "Network Resouce Details", column IP Address. The import log shows no errors.

    How can I view the IP address of the printer in the console? I've opened the resource for the printer, also edited the asset view for network printer.



  • 2.  RE: IP address network printer

    Posted Feb 20, 2013 10:47 AM

    Where are you viewing the printer resource?  Can you upload a screenshot?



  • 3.  RE: IP address network printer

    Posted Feb 20, 2013 11:47 AM

    I have gone to Manage/Resource view, the first screenshot.The second screenshot is the Manage/Assets/Manage Configuration Items/Computers and Peripherals/Network Printer, then double-click a printer- I have edited this view but the data class for Network Resource/IP is not an option to select from. Thanks for your help.