IPS definitions status conflict in SEPM
Created: 06 Feb 2012 | 8 comments
I am using SEPM 12.1 RU1, the same goes for SEP clients. All definitions seems okay. However, for IPS, in the client view (group view) the defitions for IPS are shown as vaild and up-to-date
But when I check one of the clients properties, the IPS definitions are not vaild
The two status are in conflict, and the IPS is really up-to-date. The issue is for all clients on both SEPM.
Did anyone encounter such issue and how did you fix it?
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Comments
change the date
change the date format
http://www.symantec.com/business/support/index?page=content&id=TECH164272
To Modify the date format used by the SEPM:
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Didn't work
I can't see how this is related. Anyway, I have tried and didn't work.
if the client is showing the
if the client is showing the wrong information as that of SEPM, can you pass on the sylink log from client?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Again
Pete,
Can you read the issue again, I think you got it wrong. SEPM showing different status for IPS, one is correct in client group and one is wrong in client properties. see the screenshots, they both from SEPM and they don't match.
I'm sorry for misreading the
I'm sorry for misreading the issue :-(.
I did check on my test setup, it seems to be reflecting correct on client properties.
can you open a support case ?
can you try deleting one such client from SEPM and check if back once it report, does it report correct status?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Support Case
I opened a case a week ago, and the answer was to repair SEPM and delete the problematice client from SEPM. But it is showing on all clients, not one. And on both SEPMs. I don't want to repair and reconfigure both SEPM and delete all clients for cosmatic issue. I was wondering it is appearing with others.
P.S I had them upgrade from SEP11 to SEP12.1
yes, however it would be
yes, however it would be great to test by deleting one SEP client from SEPM console and monitor it reflects back with correct entry.
be ensured that the client will connect back to SEPM ( if no communication issue).
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Contact Details for tech
Contact Details for tech support:-
https://www-secure.symantec.com/connect/articles/all-you-require-contact-symantec-tech-support-team
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