Endpoint Protection

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  • 1.  ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 15, 2010 12:46 PM
    Hi,
    I have installed SEP 11 on an ISA 2006 Enterprise 2003R2 Server.
    The product has installed successfully but cannot contact the SEPM for it's Policy. The client can access Live update externally.
    Does anyone have the complete Firewall rule configuration to save me some precious time?
    Thanks


  • 2.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 15, 2010 01:02 PM
    https://www-secure.symantec.com/connect/forums/sep-isa-servers

    Create a rule to allow port 8014 


  • 3.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Broadcom Employee
    Posted Mar 15, 2010 01:14 PM
    even after changing the above steps, post the sylink logs from the client


  • 4.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 15, 2010 01:20 PM
    i agree with the blog about having no av, however we do so my question remains the same.
    does anyone have the fw rule protocol, ports, etc to allow the isa to contact the sepm?
    thanks


  • 5.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 15, 2010 01:26 PM
    in your ISA you need to add a rule for the sepm server
    to and from traffic should be allowed from isa 
    forward rule and reverse rule for sepm server


  • 6.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM
    Best Answer

    Posted Mar 15, 2010 01:29 PM
    Does this Help
     https://www-secure.symantec.com/connect/forums/sep-managed-client-isa-server-2006

    You need to open port 8014 for the client to connect to SEP manager and download definitions from it.


  • 7.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 15, 2010 11:24 PM

    Which communication ports does Symantec Endpoint Protection 11.0 use?

    Remember the most of the ports which is present in the above doc is customizable.The above doc is telling about the default ports.If you had done any changes for them at the time SEPM installation you have to allow corresponding ports.



  • 8.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 16, 2010 06:42 AM

    hi,

    thanks for the above. we don't have an isa guy on site so does anyone have a screen dump of their particular configuration?

    thanks



  • 9.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 16, 2010 07:05 AM

     

    I think this link can help you..

    HI



  • 10.  RE: ISA 2006 Enterprise on SEP 11 cannot contact SEPM

    Posted Mar 16, 2010 09:12 AM

    thansk for the help guys.

    all resolved.