Endpoint Protection

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  • 1.  an issue with applications search feature

    Posted Aug 03, 2009 05:48 AM
    Simply, I can't find any applications via "search for application" feature :)

    current fonfig:
    - "Learn applications that run on the client computers" check box under "Clients - Communication settings" is checked.
    - "Keep track of every application that the clients run" under "Admin - Servers - Site properties - General" is checked

    No applications show as result of searching for recorded applications (from the policies tab - search for application), niether when searching based on client nor group. I've used all imaginable filters trying to get any single recored without getting any score :)

    any advice?


  • 2.  RE: an issue with applications search feature

    Posted Aug 03, 2009 06:16 AM
    Hi did you follow the procedure from admin guide? are you sure that you dont left any?,

    what SEPM version that you have?


  • 3.  RE: an issue with applications search feature

    Posted Aug 03, 2009 06:40 AM
    Plase check these steps

    First setting that needs to be enabled:
    Open the Symantec Endpoint Protection Manager.
    Select the Clients tab from the right side of the manager.
    Select Policies tab from under the Clients window.
    Select Communication Settings from within the Settings box in the upper right corner.
    In the section titled Upload make sure Learn applications that run on the client computers is checked.
    Click OK.

    Second Setting that needs to be enabled:
    Open the Symantec Endpoint Protection Manager.
    Select the Admin tab from the right side of the manager.
    Select Servers from the bottom of the middle column.
    Right click Local Site and select Edit Properties.
    Select the General tab.
    Make sure Keep track of every application that the clients run is checked.
    Click OK.
    Update the new policy to all relevant clients.

    NOTE:For this to function correctly Application and Device Control must be installed.


  • 4.  RE: an issue with applications search feature

    Posted Aug 16, 2009 04:31 AM
    I'm using 10.0.4202.