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issue of blocking of usb printers

Created: 29 Apr 2013 | 5 comments
wmujawar's picture

hi,

I have created a policy for blocking usb devices but excluding printing and scanning devices.

but still our printers are blocked. pls assist.

Operating Systems:

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W007's picture

hello,

You can use DevViewer tool and find GUID id and exclude ID

https://www-secure.symantec.com/connect/downloads/...

look this discussion try

https://www-secure.symantec.com/connect/forums/usb...

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Ambesh_444's picture

Hello,

Please check with below given article.

How to use Application and Device Control to block all USB devices except those I specifically want to allow

http://www.symantec.com/business/support/index?page=content&id=TECH105770&actp=search&viewlocale=en_US&searchid=1334609914324

How to block USB Thumb Drives and USB Hard Drives, but allow specific USB Drives in the Application and Device Control Policy in Symantec Endpoint Protection.

http://www.symantec.com/business/support/index?page=content&id=TECH106304

How to Block or Allow Devices in Symantec Endpoint Protection

http://www.symantec.com/business/support/index?page=content&id=TECH175220

Application and Device Control whitepaper

http://www.symantec.com/avcenter/security/ADC/Configuring_Application_Control_1.1.pdf

http://service1.symantec.com/SUPPORT/ent-security.nsf/ppfdocs/2007511906325898?Open&dtype=corp&src=&seg=&om=1&om_out=prod

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

technical_specialist's picture

Hi,

As you have mention that your printer is USB printer, for USB printer you need to exclude the Device ID of the USB printer.

Below are such link which assist you

How to use Application and Device Control to block all USB devices except those I specifically want to allow

Article:TECH105770  |  Created: 2008-01-30  |  Updated: 2009-01-11  |  Article URL http://www.symantec.com/docs/TECH105770

How to Block or Allow Devices in Symantec Endpoint Protection

Article:TECH175220  |  Created: 2011-11-23  |  Updated: 2012-05-31  |  Article URL http://www.symantec.com/docs/TECH175220
Riya31's picture

You can make application policy "Make removable drive read only" to block USB.

Just select action block for read attempt.