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Issue with changing policy schedules in Netbackup 5.1 MP5

Updated: 21 May 2010 | 5 comments
gott backup's picture
gott backup
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When I choose to change a schedule in the Netbackup Administration Console, by clicking on policies, expanding the policy i'd like to modify, clicking on schedules, and right clicking on the schedule in question - choosing change, I get a watch cursor, and nothing happens. I am able to continue working normally in Veritas with the watch icon, but cannot open the schedules for modification. There are no other windows open in the background, and exiting out of the console and restarting it is no help. Has anyone come across this before?

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sdw303's picture
26
Jul
2007
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sdw303

O/S version and patch level?  NBU version and MP level?
 
If you are using Windows, the first thing I would look for is to see if anyone has made changes to the "userreq_notify" script.  This script is called whenever changes are made to schedules.  The script might be looping or failing in some way.
Take a look at:

P.S. I'm not sure if the same applies to Unix based servers.

Message Edited by David Rawson on 07-26-200708:44 PM

gott backup's picture
26
Jul
2007
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gott backup

Let me clarify: Netbackup 5.1 MP5 running on HP_UX 11i version1.

Chia Tan Beng's picture
26
Jul
2007
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Chia Tan Beng

Just did exactly what you've described but didn't encounter with that problem.
Can you try double-click on the schedule instead of right click?
Are you running Admin Console from Windows' JavaGUI or jnbSA from host?
If you're on JavaGUI, is it the same patch level as the backup server?
Here's the link to JavaGUI MP6:
gott backup's picture
27
Jul
2007
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gott backup

Thanks for all of your help here, but I found the issue to be tied down to a my local PC's JAVA version, as reported by my session log. Here's a snippet:

java.lang.UnsatisfiedLinkError: no SigScheduleJNI in java.library.path
       at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1426)
       at java.lang.Runtime.loadLibrary0(Runtime.java:772)
       at java.lang.System.loadLibrary(System.java:832)
       at vrts.nbu.admin.bpmgmt.SigScheduleUI.loadLibrary(SigScheduleUI.java:101)
       at vrts.nbu.admin.bpmgmt.SigScheduleUI.initialize(SigScheduleUI.java:74)
       at vrts.nbu.admin.bpmgmt.SigScheduleUI.createJSchedule(SigScheduleUI.java:111)
       at vrts.nbu.admin.bpmgmt.EditSchedulePanel.<init>(EditSchedulePanel.java:125)
       at vrts.nbu.admin.bpmgmt.EditScheduleDialog.commonConstructor(EditScheduleDialog.java:57)
       at vrts.nbu.admin.bpmgmt.EditScheduleDialog.<init>(EditScheduleDialog.java:32)
       at vrts.nbu.admin.bpmgmt.BackupPoliciesManager$ScheduleDialogLoader.construct(BackupPoliciesManager.java:8383)
       at vrts.common.utilities.DialogLoader.doWork(DialogLoader.java:58)
       at vrts.common.utilities.LazyWorker$1.construct(LazyWorker.java:137)
       at vrts.common.utilities.SwingWorker$2.run(SwingWorker.java:135)
       at java.lang.Thread.run(Thread.java:536)
Error creating JNICalendarSchedule:
java.lang.UnsatisfiedLinkError: createObj
       at vrts.schedulingservice.schedui.JSchedule.createObj(Native Method)
       at vrts.schedulingservice.schedui.JSchedule.<init>(JSchedule.java:98)
       at vrts.nbu.admin.bpmgmt.JNICalendarSchedule.<init>(JNICalendarSchedule.java:34)
       at vrts.nbu.admin.bpmgmt.SigScheduleUI.createJSchedule(SigScheduleUI.java:114)
       at vrts.nbu.admin.bpmgmt.EditSchedulePanel.<init>(EditSchedulePanel.java:125)
       at vrts.nbu.admin.bpmgmt.EditScheduleDialog.commonConstructor(EditScheduleDialog.java:57)
       at vrts.nbu.admin.bpmgmt.EditScheduleDialog.<init>(EditScheduleDialog.java:32)
       at vrts.nbu.admin.bpmgmt.BackupPoliciesManager$ScheduleDialogLoader.construct(BackupPoliciesManager.java:8383)
       at vrts.common.utilities.DialogLoader.doWork(DialogLoader.java:58)
       at vrts.common.utilities.LazyWorker$1.construct(LazyWorker.java:137)
       at vrts.common.utilities.SwingWorker$2.run(SwingWorker.java:135)
       at java.lang.Thread.run(Thread.java:536)

Omar Villa's picture
30
Jul
2007
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Omar Villa

Hi, good you find the answer, you can try to get to the schedules with the command bpplinfo and bpplsched, just for the next.
 
regards

Omar A Villa

Netbackup Expert

These are my personal views and not those of the company I work for

Technical Support

Symantec.com

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