Endpoint Protection

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  • 1.  Issue on Device Policy

    Posted Mar 21, 2010 12:36 PM

    I am using SEPM MR4 Version and i got 250 Clients at my environment.

    I need to block all the USB Disk Drive, so i created a new policy on SEPM for Blocking and i assigned the policy for a Group.

    But my issue is now for some of the Clients PC this policy is not getting applied all my 250 Clients are in same group but for approx 50 clients is policy is not getting updated.

    I did a manually update on some of the problem clients the policy got applied, but after a reboot on those clients this policy is not working.

    Please help me how to fix this issue.


  • 2.  RE: Issue on Device Policy

    Broadcom Employee
    Posted Mar 21, 2010 02:24 PM
    if the policy is applied to some systems and are working , then you may be intersted into look into client server communication.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008091215040048



  • 3.  RE: Issue on Device Policy

    Posted Mar 21, 2010 02:44 PM
    Make sure all components of SEp are installed on this 50 clients and these are not 64 bit OS.


  • 4.  RE: Issue on Device Policy
    Best Answer

    Posted Mar 22, 2010 03:07 AM
    If you assign any  other policy to this group is that policy gets asigned to all the clients?

    Also Vikram as Already mentioned , check if these are 64 bit machine , as ADC is not supported on a 64 bit OS


    http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/7049d06ba3c9e86f802573620054d9c2?OpenDocument

    https://www-secure.symantec.com/connect/idea/application-and-device-control-policy-64-bit-clients


  • 5.  RE: Issue on Device Policy

    Posted Mar 22, 2010 03:12 AM
    I am agreeing with earlier posters in this thread.

    Also pls assure that you do not having problem
    Client grabbed old policy