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Issue with Enterprise Vault 6.0 SP2 and Outlook 2000

Created: 21 Jun 2006 • Updated: 23 May 2010 | 2 comments

With Enterprise Vault SP2 installed on a client running Outlook 2000 they can't view the properties of any of their folders in their mailbox i.e. Calendar, Inbox Sent item. Outlook shuts down.

If we uncheck the EV setting in Add-in Manager the issue goes away but then obviously they can't see their vaulted items.

We do not experience this issue with Outlook 2003.

Any input is greatly appreciated.

Thanks

Kathy

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TonySterling's picture

What sp of OL 2000 are you running? Also, is it the full or lite client?
Any other add-ins for OL?

Michael Bilsborough's picture

Hi,

This is a known issue with the V6 sp2 client. It is resolved in the V6 sp3 which should be available in a month or less.