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Issue installing CSP

Created: 09 Oct 2012 | 6 comments
John Smithers's picture
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I'm trying to install CSP on 2008 R2 SP1 with SQL 2008 R2 Express as documented here: http://www.symantec.com/connect/articles/how-install-scsp-microsoft-sql-server-2008-r2-express-edition

The install keeps failing with Database Population Failed.

Looking at the LoadBinaryTables.log I see we keep getting this:

Connection error:
java.sql.SQLException: Unable to get information from SQL Server: morbier.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:263)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:178)
 at java.sql.DriverManager.getConnection(DriverManager.java:525)
 at java.sql.DriverManager.getConnection(DriverManager.java:171)
 at com.symantec.sis.dbloader.Main.getStatements(Main.java:225)
 at com.symantec.sis.dbloader.Main.doLoad(Main.java:145)
 at com.symantec.sis.dbloader.Main.main(Main.java:56)

 

I've enabled remote access/TCP in SQL server and have used a complex enough password. Does anyone else have any ideas?

 

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pete_4u2002's picture

disable the SQL browser service till the install is successful.

check this link and let know if it helps

http://www.symantec.com/docs/TECH112968

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John Smithers's picture

Ok I stopped the browser service and it's still failing with the same error. I checked that it's using mixed mode and it is.

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pete_4u2002's picture

can you pass on the install log (SISManagerSetup) ?

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oykunsatis's picture

Hello,

Firsft of all please clear the "ValidatePassword" field above in your logs :)

 

Is your SQL in running with static port ? 

What's the collations settings for SQL Server.

 

Regards,

 

Oykun

 

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Shulk's picture

Check this article:

SCSP - Error "Database population FAILED" and "MDAC"

Let us know.

 

Shulk

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