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Issue installing CSP

Created: 09 Oct 2012 | 6 comments

I'm trying to install CSP on 2008 R2 SP1 with SQL 2008 R2 Express as documented here:

The install keeps failing with Database Population Failed.

Looking at the LoadBinaryTables.log I see we keep getting this:

Connection error:
java.sql.SQLException: Unable to get information from SQL Server: morbier.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(
 at net.sourceforge.jtds.jdbc.Driver.connect(
 at java.sql.DriverManager.getConnection(
 at java.sql.DriverManager.getConnection(

I've enabled remote access/TCP in SQL server and have used a complex enough password. Does anyone else have any ideas?

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pete_4u2002's picture

disable the SQL browser service till the install is successful.

check this link and let know if it helps

John Smithers's picture

Ok I stopped the browser service and it's still failing with the same error. I checked that it's using mixed mode and it is.

pete_4u2002's picture

can you pass on the install log (SISManagerSetup) ?

oykunsatis's picture


Firsft of all please clear the "ValidatePassword" field above in your logs :)

Is your SQL in running with static port ? 

What's the collations settings for SQL Server.