Issue installing CSP
I'm trying to install CSP on 2008 R2 SP1 with SQL 2008 R2 Express as documented here: http://www.symantec.com/connect/articles/how-install-scsp-microsoft-sql-server-2008-r2-express-edition
The install keeps failing with Database Population Failed.
Looking at the LoadBinaryTables.log I see we keep getting this:
Connection error:
java.sql.SQLException: Unable to get information from SQL Server: morbier.
at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:263)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:178)
at java.sql.DriverManager.getConnection(DriverManager.java:525)
at java.sql.DriverManager.getConnection(DriverManager.java:171)
at com.symantec.sis.dbloader.Main.getStatements(Main.java:225)
at com.symantec.sis.dbloader.Main.doLoad(Main.java:145)
at com.symantec.sis.dbloader.Main.main(Main.java:56)
I've enabled remote access/TCP in SQL server and have used a complex enough password. Does anyone else have any ideas?
Comments 6 Comments • Jump to latest comment
disable the SQL browser service till the install is successful.
check this link and let know if it helps
http://www.symantec.com/docs/TECH112968
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Ok I stopped the browser service and it's still failing with the same error. I checked that it's using mixed mode and it is.
can you pass on the install log (SISManagerSetup) ?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Log
Hello,
Firsft of all please clear the "ValidatePassword" field above in your logs :)
Is your SQL in running with static port ?
What's the collations settings for SQL Server.
Regards,
Oykun
Check this article:
SCSP - Error "Database population FAILED" and "MDAC"
Let us know.
Shulk
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