Endpoint Encryption

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  • 1.  Issue with pgp --license-authorize

    Posted Jun 03, 2011 11:35 AM

    We have installed PGP Command Line 10.1 build 52 on Solaris 10. The installation went fine.

    Now, when we are trying to authorize it, it is not working.

    opt/pgp/bin/pgp --license-authorize --license-name "Name" --license-organization "Org Name" --license-number "1234" --force

    We are firing the above command but there is no output. It keeps running withour giving the prompt back.



  • 2.  RE: Issue with pgp --license-authorize

    Posted Jun 03, 2011 11:36 AM

    Does anyone have any idea as to if we are doing anything wrong?



  • 3.  RE: Issue with pgp --license-authorize

    Posted Jun 03, 2011 12:33 PM

    Hello,

    please use the manual authorization for pgp command line.

    Please save the manual authorization string to a text file and specify the file (e.g. auth_file.txt) while activating the license:

     pgp --license-authorize --license-name "My Name" --license-organization "Org Name" --license-number "xxx-xxx-xxxx-xxxx-xxxx" --force auth_file.txt

    If you do not have the manual authorization string, please contact Symantec Customer Care: http://customercare.symantec.com/



  • 4.  RE: Issue with pgp --license-authorize

    Posted Jun 06, 2011 10:36 AM

    Try using "Authorized Company" for Organization name and "Authorized User" for Name.



  • 5.  RE: Issue with pgp --license-authorize

    Posted Jul 14, 2011 04:26 PM

    Thanks for the responses. We had to update the PGPprefs.xml and remove some references to the earlier version post which we were able to authorize it using a auth file.



  • 6.  RE: Issue with pgp --license-authorize

    Posted Nov 29, 2011 04:51 PM

    Please mark post as solution

     

    Thanks