We are currently using SEP Version 5.1.9.3525 on HP HSTNC-001L-TC thin clients with embedded XP and every time I try to apply the
new AV signatures the following error is reported: -
Failed to update the AV signature. Please disable EWF and reboot your system
The system was working ok until recently, but we had to reinstall it from scratch due to a previous problem. I have looked in the
following document which suggest that it should work: -
Symantec™ Endpoint Protection for Windows® XP Embedded Administration Guide Addendum
The embedded agent content and policy can now be updated or changed without
restarting or disabling the enhanced write filter (EWF) or the file-based write
filter (FBWF). Content and policies are persistent across reboots, and require
no manual intervention. New antivirus libraries can be added without
administrator or user intervention
But I am unsure if this should happen automatically or what configuration changes need to be made. I am unable to upgrade to a
newer version of SEP due to the memory requirements.
Any help would be gratefully recieved.