Issue with Symantec backup Exec 11d
I am finding an issue with the symantec 11d application. we have IBM TS 3100 system Storage which is connected to a system which is loaded with the windows 2003 server.the system i am using here is a desktop dell optiplex 330.
TS3100 is connected to the system USing a SAS cable and we have used LSI login 34443 PCI experss card.
the problem i am facing here is.
1. in the device manager of the server i am not able to find medium changer driver.
2. the application is not showing all the tapes in the library.( the library is not detected Here)
3 only 1 tape which is loaded to the tape drive is displayed here and backup is running fine.
for what i need help?
i want to make all the tapes(slots) in the library to be displayed in the robotic library of the application.
now it is not showing any of the device under robotic library.
Please help me out to find the root cause of this and to resolve this issue. i will be greatful to you if this gets resolved.