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Issue upgrading from 2010 to 2014

Created: 18 Jun 2014 • Updated: 18 Jun 2014 | 2 comments
This issue has been solved. See solution.


I have an installation of Backup Exec 2010 R3 SBS Edition and I am trying to upgrade to 2014.

It's complaining about the desktop and laptop option, which we dont use anyway - but it wont let me proceed unless I uninstall it.

However, when I try to uninstall it, the tick box is greyed out...

I'm sure this must be a simple fix?

Operating Systems:

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lmosla's picture


Have you seen this document?

hongman's picture

Figured it out.

I was trying to do this within the Management Console, turns out you have to good old fashioned add/remove programs...