I am trying to import entitlements for a Windows directory (for example for a directory is in the same server where I have installed CCS Reporting and Analytics ).
Here are the steps that I'm following:
1. Import Windows directory (for example \\CCSRA\c:\ccs) in the asset folder - successful
2. set windows directory as control point - successful
3. Configure control point (set owner, no tags, no review cycle) - successful
4. Import entitlements - the job fails instantly with the following error:
"An error occurred in Data Query activity: Unable to get Query definition from ADAM: LdapOperations.GetDNFromGuid() - The specified Guid was not found: 790b9415-8eaa-4a9a-b893-49d0adbd7996. "
The user-owner has domain admin rights and is the user I use for anything I do with CCS (installation, asset import, running the console, etc. The same user has created the folder marked as control point and all files/subfolders).
The exact error in AppServer.Service log is:
2011-08-01 08:35:18.486,2011-08-01 11:35:18.486,CCSRA,Error,AppServer.Activities,AppserverService,3092,,7,GetQueryXml,,0,0,"Error in submitting job to blade for adHocQueryActivity1 with AdamID=9743d863-dc6b-45f5-8b35-ef475ee6ae9b, InstanceID=75f02c32-9a4e-49ea-87a5-bd222682242d. An error occurred in Data Query activity: Unable to get Query definition from ADAM: LdapOperations.GetDNFromGuid() - The specified Guid was not found: 790b9415-8eaa-4a9a-b893-49d0adbd7996. : Symantec.Interfaces.AppServer.JobManagement.AdHocQueryException: An error occurred in Data Query activity: Unable to get Query definition from ADAM: LdapOperations.GetDNFromGuid() - The specified Guid was not found: 790b9415-8eaa-4a9a-b893-49d0adbd7996. ---> System.ApplicationException: Unable to get Query definition from ADAM: LdapOperations.GetDNFromGuid() - The specified Guid was not found: 790b9415-8eaa-4a9a-b893-49d0adbd7996. ---> System.ApplicationException: LdapOperations.GetDNFromGuid() - The specified Guid was not found: 790b9415-8eaa-4a9a-b893-49d0adbd7996.
at Symantec.CCS.Business.Query.QueryOperations.QueryHandler.GetQueryXml(Guid queryGuid)
at Symantec.CSM.AppServer.WorkflowSvc.AdamPersistService.GetQueryXml(Guid queryID, TextWriter output)
--- End of inner exception stack trace ---
at Symantec.CSM.AppServer.WorkflowSvc.AdamPersistService.GetQueryXml(Guid queryID, TextWriter output)
at Symantec.Implementation.AppServer.Activities.AdHocQueryActivity.GetBladeRunnerJob(ActivityExecutionContext ctx)
--- End of inner exception stack trace ---
at Symantec.Implementation.AppServer.Activities.AdHocQueryActivity.GetBladeRunnerJob(ActivityExecutionContext ctx)
at Symantec.Implementation.AppServer.Activities.BladeActivityBase.SubmitBladeRunnerJob(ActivityExecutionContext ctx)"
I tried different folders but I always get the exact same error (The guid is always the same!). I also tried to do the same thing by setting a tag for the control point but the problem persisted.
I am running the latest version of CCS (10.5.1) in all components and everything else is working fine. As the logs indicate the entitlements import job never leaves the R&A module; as I said it fails instantly.