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Issues adding Ricoh card reader driver 6.10.1.3

Created: 25 Apr 2013 | 1 comment

Hello all,

When using both driver database management console and the drivermanager.exe utility they both are not able to upload the Ricoh card reader 6.10.1.3 driver.  This is for a HP 6910p laptop,  I get the follwing error message...

Drivermanage.exe =   unable to copyfile  /  failed to copy driver files

Driver database management =    Driver addtion failed. This has happened due to the following reasons copy driver failed.

 

I have attached a screen shot.

 

We are running Deployment solutions 7.1  SP2  MP1

Operating Systems:

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md investigate's picture

Hi,

please try following:

- Copy driver to local drive and try again

- Delete the whitespace in the path of the driver.

 

Regards