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Issues in Installation

Updated: 12 Aug 2010 | 2 comments
Vinoth Sundaramahalingam's picture
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Hi,

I am using Wise Installation Studio 7 to create setup for my application.

During installation im often getting errors such as "Installation ended prematurely because of an error" & "Fatal error during installation".

Im unable to proceed with my installation after this. As getting these errors consistently, we are unable to work on the application.

Please help me on this.

Thanks in advance.

Comments

Vinoth Sundaramahalingam's picture
10
Feb
2010
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Can anyone respond to this

Can anyone respond to this thread ASAP.

EdT's picture
10
Feb
2010
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Enable verbose logging.

These sorts of errors are normally generated when a custom action fails to run, or there is a permissions problem.
The first step in diagnosing the issue is to enable verbose logging for your MSI installs, typically by running
msiexec /i yourfile.msi /L*v c:\temp\installLog.txt
Then search the log for this string:  Return value 3

If you find any instances of this, look a little earlier in the log and see what action was called which returned this error. Once you know what is causing the error, you can add diagnostic code if necessary.

Should you wish to post a log for examination, ZIP IT FIRST.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.