Issues with newly deployed Sep 12.2.2 manually scanning folders and opening console
We deployed SEP 12.1, then upgraded to 12.2015.2015. We sent the install packages to 7 machines. They work fine for a few days then, one by one, start doing the following:
1) Right clicking on a folder or CD drive and selecting "Scan for Viruses" returns an error "DoScan Error "Failed to Initialize" scanning engine"
There are not error messages in Symantec or Event Viewer
2) Double clicking the Symantec icon in the systray you get "SymCorpUI.exe - Application Error" The application failed to initialize properly (0xc0000022). Click on OK to terminate the application
There are no errors for this event as well.
If I reinstall the client it works fine for a couple days and then starts the above behavior again.
The only thing I can think of is that we installed SEP clients over top of the old Corporate Edition. Sep Management Console and db were created on brand new 2008 R2 servers