Issues opening Symantec Installation Manager, “The product listing located at:…”
We are currently experiencing issues with SolutionSam which is the server for SIM (Symantec Installation Manager) product listings and .msi file downloads. When opening SIM, there is a message, “The product listing located at:…” and you cannot get an updated list of products.
We are sorry for any inconvenience updating and installing via SIM. We are working on this issue. At this time, we do not have an exact time this will be resolved.
We will update this post as we know more. Please “Follow” this post to get automatic updates.