Issues with Remote Agent for Mac on 10.7.5: cannot access root level of drive
I have installed RALUS_RMALS_RAMS-1798.17 on a serverized Mac OS X 10.7.5 virtual machine for my client. The person in charge of maintaining the company's Backup Exec 2012 server informs me that he is able to authenticate to the remote agent as root, but is unable to access the root level of the file system. He suspects that there is some permissions issue on the Mac side that might be interfering with the agent's ability to do so.
The beremote process is running and owned by root.
Just throwing this out there, but notice that /opt, /private, and several directories enclosed within /private are, after running the installer, owned by uid 10001, gid 110. Neither of these seems to actually correspond to a user or group on the computer.
Any assistance would be much appreciated with this.