Endpoint Protection

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  • 1.  Issues with SEPM & SEP Remote Deployment

    Posted Nov 04, 2013 04:40 PM

    Hi

    I'm having some serious issues with remote deployment of SEP on a mixed Windows environment

    I have some XP, Win 7 and Win Server 2003 & 2008

    The XP has been relatively simple to deploy to without too many issues

    The later O/S versions are proving very difficult

     

    I've read all of the pre-req docs and the other helpful forum comments regarding deployment and I'm still not able to deploy

     

    SymHelp tells me all is good and the receiving machine is ready to accept remote deployment of SEP but when I go into the Admin console on SEPM (12) and enter the remote machine details and account I get the 'Unable to Login' message  - I am able to connect to the c$ on the remote machine from the SEPM server

     

    Does anyone have any tips or ideas?

     

    Thanks!



  • 2.  RE: Issues with SEPM & SEP Remote Deployment

    Posted Nov 04, 2013 05:33 PM

    I assume you've seen this?

    Steps to prepare computers to install Symantec Endpoint Protection 12.1 client

    Article:TECH163112  |  Created: 2011-06-23  |  Updated: 2013-11-01  |  Article URL http://www.symantec.com/docs/TECH163112

     

    Is the windows fw turned off?



  • 3.  RE: Issues with SEPM & SEP Remote Deployment

    Posted Nov 04, 2013 07:22 PM

    Have you tried this?

    Unable to install the SEP client on Windows 7 from a Windows 2008 R2 server using Find Unmanaged Computers in a Domain.

     
     


  • 4.  RE: Issues with SEPM & SEP Remote Deployment

    Posted Nov 05, 2013 08:47 AM

    Thanks for the suggestions - they have all been tried and still to no avail

     

    The servers and workstations are setup within a DMZ and their is no domain in place

    It makes no sense for some of them to be accepting deployment and others not



  • 5.  RE: Issues with SEPM & SEP Remote Deployment

    Posted Nov 05, 2013 10:08 AM

    @ rafeeq - Yes, thank you, I have seen that kb article and worked through the suggestions, some of which do not apply - I'm on SEPM 12.1.3 and I am specifiying the IP address of the target