We are attempting to get a clean installof Vontu 11 with Oracle 11g in a Windows 64-bit environment. The existing installation has been with us for years and we successfully migrated it recently from Vontu 9 to Symantec DLP 11 in a Windows 32-bit environment. This included the character set conversion.
In setting up Oracle 11g in a 64-bit environment with our current incident database we are getting some error messages regarding character set issues which both our Oracle consultant and Symantec tech support have said are safe to ignore.
Nonetheless, we don't want anything to bite us in a later update, so we're shooting for a clean upgrade.
With that in mind, is is possible to perform a clean install of Vontu 11 and Oracle 11g in a Windows 64-bit environment and then import our incident database from the 32-bit Windows environment? Has anyone done this successfully? Was it a clean upgrade?