IT Management Suite

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  • 1.  IT Analytics 7.5 Configuration

    Posted Jun 25, 2014 03:23 AM

    Hello,

    We are in phase of implementing / configuring IT Analytics in our environment. I was going through the ITA CSM user guide  and in there at Page 22 in System Requirements sections, it mentioned about installing MS Report Viewer and MS Office Web Components 11 (2003) on all computers that Symantec Management Console. 

    In that case, does that mean that we may have to install the mentioned applications on all the client and Altiris server machines in our environment, considering the fact that whoever is building the report could access the console from any client machine connected to the environment. If yes, then further to this for MS Report Viewer it is mentioned that Support Versions are 2008 SP1, 2008 R2 and 2012 and these are Windows Server versions. So which are the client OS versions supported, are Win 7 and Win 8 there in the support list?

    Kindly advise.

    Thanks
    Snm1502



  • 2.  RE: IT Analytics 7.5 Configuration
    Best Answer

    Posted Jun 25, 2014 12:59 PM
    "2008 SP1, 2008 R2 and 2012" are the versions of MS Report Viewer that are supported. The link on p22 of the manual is for "Microsoft Report Viewer 2008 SP1 Redistributable". But yes, I think you have to install both these pieces of software on all computers someone might want to build reports from.


  • 3.  RE: IT Analytics 7.5 Configuration

    Posted Jun 27, 2014 07:40 AM

    Thanks for the reply Andy.

    To reconfirm, I would need to install the mentioned applications (Report Viewer and MS Office Web Components) on all Altiris Servers in addition to all client machines as well on which SMC will be used to build reports from IT Analytics, correct?

    Regards,
    Snm1502



  • 4.  RE: IT Analytics 7.5 Configuration

    Posted Jun 28, 2014 07:12 AM

    Yes, I think any machine used to build IT Analytics reports will need them, whether client or server OS.



  • 5.  RE: IT Analytics 7.5 Configuration

    Posted Jun 30, 2014 06:02 AM

    Sure.. Thanks for the info, Andy..