Thanks
Regards,
Anil
Hi Anil,
There is no picture, can you please attach it again?
Hello, use Process Explorer to see what process is hosted by SvcHost.exe and submit it to Symantec for analyse.
All error message aren't cause by virus. Try to check the computer's memory and hard drive for health status by some utility.
Hi pete
The error message is as follows.
c:\windows\system32\svchost.exe
The NTVDM Cpu has encountered an illegal instruction.
CS:0e4c IP:0116 OP:63 72 6f 73 6f Choose 'Close' to terminate the Application
Kindly review the Event which has generated on same time.
This is not a virous attack may be some try to kill windows local services that's why you are showing this error. please find attachment for your referance.
It may not be virus, however it might be corrupted. http://forums.techguy.org/windows-xp/941820-16-bit-ms-dos-subsystem.html
My suggestion to you would to be to try to boot in safemode, and go internally and copy svchost.exe from C:\WINDOWS\system32 to C:\WINDOWS or start in safemode with cmd and run sfc /scannow or boot from CD and repair system files if OS not bootable.
You still can submit the file to Symantec security response team using you support entitlement.
https://submit.symantec.com/websubmit/bcs.cgi
https://submit.symantec.com/websubmit/essential.cgi
Thanks pete it worked.
am marking this as a solution.
Great :-), however ensure the best security practices are followed in the environment.