IMHO, you have to use email distribution group in NS configuration.

Hello,

If I have two emails in the default address that will receive incoming messages I would like to get all emails to both accounts but after depending on Incident Rules and/or Policies redirect them to specific purpose. I would like to bypass the non-existence of SSL on the Helpdesk Email Inbox.

Dom

I'm pretty sure you can seperate them with a ; I know this works well for notification policies as well.

Are you refering to a way to have the NS send out reports and notifications to more than one e-mail address via the smtp configuration?

If this is the case it can be done and in fact I do it here. You need to decide if you want ALL smtp messages to go out to the list of e-mail addresses or just certain ones though. As a general rule I have reports that need to go out to many addresses but not all messages and we set those options per report/notification policy.

I'm also wanting to pull in emails from multiple email accounts and then direct the incidents created from these emails to different ques
eg: Accounts@sag.com.u go to an accounts que and ithelpdesk@sag.com.au go to an IT que.

Does anyone know if this is possible with Altiris and if so how it's done?