Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

It is possible to run replace Sylink.xml file by sylinkreplacer tool on WIN7 machine

Created: 24 Oct 2012 | 9 comments

Dear Friend,

I am not able to replace sylink replace by sylinkreplacer tool on Domain Win7 machine. I need solutions to replace sylink.xml file on Win7 machine by sylinkreplacer tool.

now SEP client have no any password to stop SEP services.

Please provide the possible solutions.

Comments 9 CommentsJump to latest comment

pete_4u2002's picture

if it is sep 11 client then you need to use sylink replacer 11 version. what is the error you receiving while replacing?

did you check the sylinkreplacer pdf.

Ashish-Sharma's picture

Hi,

I think Syslink Replace tool  not working in windows 7 machine.

Check this artical some person same issue.

http://www.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm

Thanks In Advance

Ashish Sharma

Chetan Savade's picture

Hi,

Could you please confirm the SEPM version?

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Chetan Savade's picture

Hi,

Could you please try to replace Sylink.xml by disabling UAC on windows 7 machine?

Windows firewall is on or off?

Are you able to ping and telnet SEPM ip address from SEP client machine.

Which Communication Ports does Symantec Endpoint Protection 11.0 use?

http://www.symantec.com/business/support/index?pag...

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Baljeet's picture

Dear Chetan,

I do all these think on client machine but .it's not replaceing sylink.xml file on win7 machine's

Regard's

Baljeet Singh

9910125805

Mohan Babu's picture

Check with the basic prerequesites to run the sylink replacer utility.

Login as a Domain admin

Ping the windows 7 machine to check conectivity issues

Check with windows firewall.

Have the latest version of replacer and sylink file and run it.

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

Mithun Sanghavi's picture

Hello,

Could provide us a brief explaination on when you say "it's not replaceing sylink.xml file on win7 machine's"?

Does it provide you an error message during replacing the sylink.xml on the client machine OR Sylinkreplacer is unable to detect the Windows 7 machines?

Check these Article:

When running the SylinkReplacer tool to replace the SyLink.xml of the SEP client the error "No SEP clients discovered" is reported

http://www.symantec.com/docs/TECH154680

What ports does SylinkReplacer for SEP use to communicate across the network?

http://www.symantec.com/docs/TECH186661

Secondly,  SEP 12.1.2 (due to release soon) has a new feature: you will be able to connect existing Windows SEP clients via Client Deployment Wizard using the Communication Update Package Deployment option. This will work for both 11.x and 12.1.x clients. In other words, the Sylink Replacer functionality will be built in to the SEPM. 

Check this Article in reference to the SEP 12.1 RU2 on this new feature:

http://www.symantec.com/docs/HOWTO81455

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Riya31's picture

On one of  system try to replace sylink manually.....

If its successeded then check your system reachable on following ports
 

  • NBNS - Port 137 - (Netbios)
  • SMB2 - Port 445 (File and printer/sharing)
  • ICMP - Requests
  • RPC - Port 135 ( End Point Mapper)