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Is it safe to delete all files from the /tmp folder of a Netbackup Appliance.

Created: 15 Jan 2014 • Updated: 22 Jan 2014 | 3 comments
S_R's picture
This issue has been solved. See solution.

Hi everyone,

One of our Netbackup Appliances has too many files (total of 1261936) in the /tmp folder.
Some are over 1 GB in size. I have trouble transferring the DataCollect output file when requested to post it.

Is it safe to delete all files from the /tmp folder of a Netbackup Appliance (ver. 2.5.3).

Regards

Operating Systems:

Comments 3 CommentsJump to latest comment

Mark_Solutions's picture

These tend to be vmdk and telemetry files - there should not be an issue deleteing these whilst nothing is running on the appliance

So no backup jobs, no compaction or queue processing running

Probably best to take NBU down, give it a few minutes and then do it - and avoid 12 noon and midnight so you dont try it near to queue processing (though that shoukd really use a different location for caching its files)

If unsure then check with support

Are they new or old files? (wondering if they were put there pre 2.5.3)

Are they vmdk file? (wondering if you have an issue with VMware backups - crashing or multi paths to datastores)

Authorised Symantec Consultant

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SOLUTION
S_R's picture

The vast majority (number of files) are errfile,infile,outfile with size of 0 or few bytes,  but also some vmdk(some of which 1-2 GB in size), xml,cfg and others.All files are old.

Mark_Solutions's picture

I would guess most are pre your 2.5.3 upgrade then - which fixed most of these errors

You should be fine to go ahead and clear them out

multi pathing for VMware is still not supported so you may want to look at that in case that contributes towards the vmdk files

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.