Client Management Suite

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  • 1.  ITA Processing Dataset Generation Error

    Posted Feb 26, 2015 02:35 PM

    We had to rebuild our SQL server from scratch where I've been having to install/configure different things in SQL and/or the SMC to get ITA going again.  After manually running the processing task, I'm seeing the error in the following screenshot.  Any ideas on what's wrong now?

    ITA Processing Error.jpg



  • 2.  RE: ITA Processing Dataset Generation Error

    Posted Feb 27, 2015 07:57 PM

    Working with Symantec to resolve this connectivity issue.  Think we found the problem as my processing task isn't erroring out right away like before although it's been running since this morning and has been sitting at "Processing of the 'Patch Vulnerabilities' partition has started" for quite some time now.  The GUI's still responsive with the Close button grayed out at the bottom which seems to indicate it's still running.

    It's almost the end of my day where I'll be forced to close the ITA Event Viewer window.  I would think the ITA event viewer is logging its results somewhere so does anyone know where this might be so I can take a look at the results next week?



  • 3.  RE: ITA Processing Dataset Generation Error

    Broadcom Employee
    Posted Mar 02, 2015 05:41 PM

    Hi Clint,

    you can select data from this SQL table to get latest events of ITA processing task execution:

    [dbo].[Evt_IT_Analytics_Configuration]

    Thanks,

    IP.



  • 4.  RE: ITA Processing Dataset Generation Error

    Posted Mar 11, 2015 08:00 PM

    Just wanted to let you know that this was a very useful tip...thanks!