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itemcachesize Core too small.

Updated: 21 May 2010 | 4 comments
dmace's picture
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This issue has been solved. See solution.

I'm getting the following error in the NS7 errorlog.

Itemcachesize core setting is too small to satisfy the level of cachable item load requests received.
Current Size: 3000

Where can i change this setting?

Comments

KSchroeder's picture
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Nov
2009
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CoreSettings.config

dmace,
In NS6 you would change this sort of setting in CoreSettings.config, either by hand or using the NSConfigurator.  I haven't messed with NS7 enough yet to see if the NSConfigurator was carried over, but CoreSettings.config (or the like) should still be present.  Check the Notification Server directory for this file, and of course make a backup before changing anything!

Update: I checked my test NS7 box and in fact that is where the option is, D:\Program Files\Altiris\Notification Server\Config\CoreSettings.config, there is a line:

  <customSetting key="ItemCacheSize" type="local" value="3000" />

Change the value to 4000 to start and see if that clears the error.  This will probably result in the NS using more memory.

There is actually a KB article about this:  AKB49244.

Thanks,
Kyle
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dmace's picture
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Nov
2009
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Thanks

KSchroeder,

I did a bit of searching, and these files still exist.
I've made a copy and changed the settings. Server/service needed a reboot, and so far I haven't seen the error again.
Thanks!

KSchroeder's picture
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Nov
2009
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NSConfigurator for NS7

Oh and I found AKB45132 regarding using NS7 Configurator.

Thanks,
Kyle
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KSchroeder's picture
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Nov
2009
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Great!

Glad I could help.  Would you mind clicking the "Mark as Solution" link below my post that helped you?  Much appreciated. :-)

Thanks,
Kyle
Symantec Trusted Advisor

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For all content, please give a thumbs up if you agree with or support the post.