ITMS 7.5: Unable to configure remoting on Remote Task Server
Created: 22 Nov 2013 • Updated: 25 Nov 2013 | 17 comments
This issue has been solved. See solution.
We have a remote task server that we are trying to install. The only odd part of the configuration is that we are trying to install it on the D drive (not on C). We have tried many things (complete re-install, permissions on registry and on IIS files, etc), but agents just won't connect to this new task server.
The specific error we are getting is this:
<response result="failure" code="6" description="The handler 'Register.aspx' failed to process request.">System.Exception: We cannot service this request because the web application failed to initialize. ---> System.Exception: Unable to configure remoting during Application Start ---> System.Exception: Unable to read install directory from Software\Altiris\eXpress\TaskServerSetup at Altiris.TaskManagement.Common.ClientTask.Configuration.ClientTaskServerConfiguration.get_TaskServerInstallDirectory() at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.Initialize(String configFilePath) at Altiris.ClientTask.Server.Web.Global.Application_Start(Object sender, EventArgs e) --- End of inner exception stack trace --- --- End of inner exception stack trace --- at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CheckStartupException() at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.ProcessRegister(XmlTextWriter wr, NameValueCollection queryValues, Stream requestStream, Int32 contentLength) at Altiris.ClientTask.Server.HttpHandlers.Register.WriteResponse(XmlTextWriter wr)</response>
I know this looks like it is trying to access the registry, but we already added IIS users and network service to the permissions for that registry entry (Software\Altiris\eXpress\TaskServerSetup).