Hi shiwo,
Thank you again for the cooperation. As problem has reproduced already on several customers’ setups, we have to understand what is missing in our TS install checks and how we could avoid such problem. So it still should be something to fix on our end.
Two questions:
1. Was some updates (for MS .Net Framework, for example) performed between the 7.1 and 7.5 install?
2. "Dedicated domain account" - did I understood correctly, what this account is "domain user" account with local administrative rights on a site-server computer? Or this user has some specific rights?
BWT: so far I know three problems that could happen in PS&TS install-reinstall scenarios:
1. If you install PS before the TS and then uninstall PS then TS web-site install will be corrupted. To fix it you need to restart atrshost service - it should re-create TS web-folder.
2. If you uninstall TS manually and then remove IIS Altiris folder manually then next TS roll-out won't create TS web-folder, as such folder still exists in IIS cache and setup will skip its creation. Workaround: create web-folder manually and restart atrshost service.
3. If TS was installed to the location where security permissions was modified to remove access to local Users group then TS won't work and you will see warnings in agent log with "HTTP error 500 (80042D21)" when agent attempts to register to such TS.
Thank you,
Alex.