We have published the ITMS Technical Resource Kit. It features Symantec and 3rd-party tools that can be helpful in diagnosing problems with IT Management Suite and its components.
To access the resource kit, go to http://www.symantec.com/docs/HOWTO77027.
This doesn't appear to be online or accessible.
We're looking into the issue and will let you know what we find.
Thanks Cheryl
This sounds promising. Any news on the availability?
Hi,
we had to take this article offline for a couple of weeks, so it will take some time until it's re-published again. We let you know as soon as the article is back online again, and we apologize for any inconvenience this may cause.