Client Management Suite

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  • 1.  Itunes Uninstaller

    Posted Mar 08, 2012 05:13 PM

    Hi,

     

    My company would like to silently remove Itunes from any computer in which it is presently installed. We have Altiris and I would like to setup a Client Job to perform the task, but I am not sure how to go about this as I am new to Altiris. Any assistance would be greatly appreciated.

     

    Thanks,



  • 2.  RE: Itunes Uninstaller

    Posted Mar 09, 2012 05:18 AM

    Assuming you have 7.1 SP2 (the latest) you should set up a Managed Software Delivery Policy. You can apply that to a Target built up of machines with iTunes and machines you want to remove iTunes from and it will then run whenever the PCs pick up the policy.

    First off you need to look in Manage > Software > Newly discovered software and find out how many different versions of iTunes you have. You then need to work out how to silently uninstall each version, this SQL will help:

     

     SELECT     Distinct DisplayName, DisplayVersion, UninstallPath
    FROM    dbo.Inv_AddRemoveProgram
    WHERE     (DisplayName LIKE '%itunes%')

    What you do next depends on how the silent uninstall works. Broadly speaking you create a Software Release with a command line to uninstall and a detection rule. Then you can right click the Sofware Release > Actions > Managed Software Delivery to create a Software Delivery Policy. 

    You also need to think about uninstalling the other allied software you may or may not want, Apple Quicktime and Apple Application Support.

    Application Denial to stop people running iTunes is another option.



  • 3.  RE: Itunes Uninstaller

    Posted Mar 12, 2012 09:43 AM

    You could just block itunes.exe with some sort of 'This junk is blocked by IT' message.  At least that way people would know why they couldn't use it.  If you just silently uninstall it, you're likely to get a ton of helpdesk calls asking why...



  • 4.  RE: Itunes Uninstaller

    Posted Mar 12, 2012 11:43 AM

    Just for example, here the Uninstal string for iTunes - 10.5.2.11 version :
    MsiExec.exe /X{B7DBF6E8-0D17-4BE4-853B-ACD6EFBD4A1F}

    More info about how to uninstall other iTunes version could be found on AppDeploy (or similar sites).