Java error when launching fresh MR4 Install.
Updated: 22 May 2010 | 3 comments
This issue has been solved. See solution.
I've just finished installing SEP MR4 and everytime I start the service up it immediately stops with the following error: 'The Java Virtual Machine has exited with a code of -1, the service is being stopped.'
I have tried uninstalling and reinstalling SEP but I keep getting the same error.
Help please!
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Is this on the SEP Manager or client?
Have you tried clean installing java?
Or removing java completely and letting the SEP Manager installer put its own java on the machine?
Z
This is happening on the SEP Manager. I've removed the Java client and reinstalled SEP Manager but to no avail, the same error keeps appearing.
Here's a rundown of events:
* Installed SEP Manager & LiveUpdate Manager (Had to install Java independantly for LiveUpdate Manager so manually downloaded and installed JRE6 U11)
* Repaired SEP Manager installation.
* Un-installed SEP Manager and re-installed SEP Manager.
* Un-installed JRE6 U11.
* Repaired SEP Manager installation.
I am still not able to log on to the SEP Manager Console because of this Java error that keeps stopping the Symantec Endpoint Protection Manager service.
Found the solution!
I initially installed IIS using the source files from a W2K3 R2 ISO instead of using a W2K3 R2 SP2 ISO. Re-installed IIS and then re-installed SEP and it's all working now!
Source files used to install IIS needs to match the exact version of your OS otherwise it could cause problems at times...
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