Job Failed - Cannot connect to virtual machine/remote computer
I recently been having a problem with my backup. I normally have a backup made every night. It was successfull up to last week.
The first fail had the following erros:
The exchange store service is not responding. Backup set canceled.
Connection to restore targed has been lost. Operation canceld.
I've looked up under the error codes but it didn't find anyhting that worked
The second night I had another fail, different from the first and I have been getting that fail message each night now since.
The errors are:
The Media server could not connect to the remote computer. The remote computer may not be running the Backup Exec Agend for Windows. Make sure that the correct version of the Remote Agent is installed and running on the system target.
I've also looked up this error on the website, without any success.
I've checked the versions of the Remote Agent on both (backup server, and virtual machine) and they are the same.
Though I noticed that the status of the Remote Agent on the backup server was "not available". Also I cant press the button BE Diagnostics next to it.
Is there a way for me to make it "Running again"?
I also noticed that under the selection list, there is a warning mark infront of the virtual machine. When I try to expand it, Backup Exec freezes and I have to use Task Manager to close it and restart it.
Anyone knows what could be the problem?