The job failed with the following error: A failure occurred querying the Writer status." on the VSS Writer. We also run a daily system backup 1 hour after exchange job finishes - which runs sucessfully.
in the link above, I don't believe there was an answered. seemed a little bit ambigious.
one solution was to go to this link: http://www.symantec.com/business/support/index?page=content&id=TECH179220
and to do:
Add the backup account in the following registry
Ok, I can do that, but here's the question. how do you add the backup account into the registry? what value do I put in?