Job Failed - Shadow Copy Component
I have a trial of BE2012 installed for a client and I am trying to give it a chance. I hate it when companies change things but I am trying to keep an open mind. I can't believe that Symantec would risk losing every single loyal tech out there without knowing that this new product is somehow better.
I am getting an error after upgrading my job from 2010. It is stating that I should edit the job and delete the Shadow Copy Components selection. I can't for the life of me find where to do that. Here is the actual message:
V-79-57344-37925 - Snapshot Technology: Initialization failure on: "Shadow?Copy?Components". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). Snapshot technology error (0xE0009425): The Shadow Copy Components file system has been modified to contain only user-defined data, such as Backup Exec Deduplication Disk Storage (PDDE) and Distributed File System Replcation (DFSR). All other operating system-related data is now incorporated into System State. As a result, existing Shadow Copy Components file system backups and backup sets are incompatible with Backup Exec 2012. You should edit the job, delete the Shadow Copy Components selection, and then run the job again.
Can anyone help me find where to do what it is telling me to do?
I thought I might be able to just delete the server object and start over with a new job so the Shadow Copy Components selection wouldn't be there. But alas it is the actual backup server and I can't find how to do that either. It let me remove all of the other servers and recreate the jobs for them, but not this one.
I may change my mind eventually but as of right now, BE 2012 is no longer the backup product of choice. Symantec ... help me change my mind.