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Job Manager

Created: 08 May 2013 • Updated: 04 Jun 2013 | 2 comments
This issue has been solved. See solution.

After upgrading from to all of my schedules jobs failed with error 819 - unable to communicate with JM Proxy. I restarted  the job manager. I can maually start them but am concerned if they will run on schedule.

Operating Systems:

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Mark_Solutions's picture

How long has it been since you upgraded?

Nothing will work until the upgrade has actually completed which may be some time.

Run the following:

nbemmcmd -listsettings -brief -machinename <masterservername>

Look for SLP_DSSU_MIGRATION_STATE. If it is =1 it means phase 1 is complete. If its 0 then phase 1 is still running.

When phase 1 is complete run : bpimage -cleanup –allclients

monitor it in activity monitor and when complete run the nbemmcmd again but look for LIST_FS_IMAGE_HEADERS. If this is 0 phase 2 is complete, If this is 1 phase 2 is not complete. When 0 continue with media server upgrades / re-enable everything etc.

Until LIST_FS_IMAGE_HEADERS is 0 nothing will work

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

snawaz3's picture

attached is the result of nbemmcmd. It seems that the conditions mention have been satisfied

nbemmcmd.txt 1.27 KB