HP,Altiris Group

Hello -

I installed the Deployment Console on two of our staff member's pc's. When they schedule a job the job scheduling window does not come up and the job does not get scheduled. If they schedule it through the web console it works fine.

We are using DS 6.9 SP2. I'm not so sure that it's really a 6.9 issue because when we had 6.8 I installed the console on my pc and the same thing was happening. I have the option of using the console from the server, they don't.

Thank you,
Ann

I have the Deployment Console installed on a remote machine for our helpdesk (because they can't get to the server). When i upgraded from 6.9 to sp1 it broke and even though i reinstalled it , i couldn't get it working. i had to copy some of the .dll's from server over to the install directory of the remote console. that seemed to fix it for me.

Do you know what .dll's you copied?

From the Server I copied all the .dll's from the Altris/Express/Deployment Server dir (excluding any non english files _de, _es, etc..) and copied them to the remote machine. This was so I knew the versions were the same. It seemed to work for me and the remote console worked fine.

Thank you. That worked.

Considering that copying the dll's made it work for you it sounds like the users that the console wasn't working correctly before didn't have rights to access the dll's on the server. Just something to look into in case you have any other problems like this.