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Jobs Hang on Snapshot processing

Created: 18 Jun 2010 | 1 comment

I have jobs that hang on snapshot processing, until I shut off backup exec and restart.

Backup Exec 12.5 SP2
Windows server 2008
Clients have been uninstalled \ reinstalled.
I have stopped using the open file agent.
It also hangs on the system state, short term, I stopped backing it up.

What else can I try to fix this?


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AmolB's picture

Refer to

Also try installing SP3 + 15 hotfixes for the Backup exec and then update the remote agent.