Deployment Solution

 View Only

  • 1.  Jobs won't run; Reboot required almost daily.

    Posted Aug 12, 2015 08:07 AM

    I'm on 6.9 (build 648) installed on Server 2008 R2.

    For the past few weeks I've had trouble with our Deployment Server, and I'm not really sure what the issue is.  I queue jobs to run, however, when I arrive the next morning they are still sitting there with the scheduled time and no running activity.  I've noticed my Deployment Console doesn't appear to be accurate at this point either.  Computers that are powered on are showing as off within the Console.   

    My workaround up to this point has been to reschedule my jobs for the following evening, reboot the Deployment Server and that seems to allow jobs to be run afterwards. 

    I've noticed these errors within the event-log seem to coincide with days where my jobs refuse to run.

     3922433 Aug 12 01:04  Error       Altiris Deploymen...   1073872899 CMemoryException exception was caught. Out of memory.                                                                                                  
     3922432 Aug 12 01:04  Error       Altiris Deploymen...   1073872899 CMemoryException exception was caught. Out of memory.                                                                                                  
     3922431 Aug 12 01:04  Error       Altiris Deploymen...   3221356545 Database Error: ConnectionRead (recv())....                                                                                                            
     3922430 Aug 12 01:04  Error       Altiris Deploymen...   1073872899 State:01000,Native:10053,Origin:[Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]... 

    I'm pretty lost.  I've found a few resources that mention a growing transaction log within SQL, however I'm unsure how to check its size to see if that's the culprit. 

     

    Any help would be greatly appreciated.

    Billy



  • 2.  RE: Jobs won't run; Reboot required almost daily.

    Posted Aug 16, 2015 08:41 AM

    Does restarting the Altiris eXpress Server service (axengine.exe process) help or only a server reboot? 

    Does the server have enough space on the drive that the DS application is installed, on the drive that its services accounts temp directory is located, as well as on the drives that hold its databases MDF & LDF files?



  • 3.  RE: Jobs won't run; Reboot required almost daily.

    Broadcom Employee
    Posted Sep 15, 2015 04:46 AM

    I guess

    https://support.symantec.com/en_US/article.HOWTO9089.html

    Can help you, this talks about the transaction log size and also gives you some general health check for DS 6.x