have you gotten the recent journaling hotfix for EV9 SP1?
Also what version of outlook is on the server?

To recap:

1st Journal mailbox archiving very slowly

2nd Journal mailbox archiving normally.

Numerous items still in 1st mailbox, with "pending" archive shortcuts.

Resolution:

1)   check to see if any of the "pending" items are actually already archived:

      a) if they are delete the pending shortcuts

      b)  if not use the "Cancel operation" button and clear the pending status

2)  Stop the 1st Journal archive task, move the remaining items from the 1st journal mailbox to the 2nd, remove the 1st Journal archive task.

You could spend a lot of cycles trying to figure out "why", or you can resolve the issue since you have a archive task running within normal parameters with minimal impact.

just install this hotfix and see if the issue remains:
http://www.symantec.com/business/support/index?page=content&id=TECH147417

Hi,

I would suggest getting dtrace of journaltask for same 10 minutes and posting it here.

Hi, thanks for the replies.

I applied the hotfix, it didn't help so far. So I've done some research and cleared the message class type of the messages in the mailbox with this script:

--------------------------------

Sub Item_Open

   ' Change the following line to your new Message Class
   ' NewMC = "IPM.Note.EnterpriseVault.PendingArchive.Part"
   NewMC = "IPM.Note"

   Set CurFolder = Application.ActiveExplorer.CurrentFolder
   Set AllItems = CurFolder.Items
   NumItems = CurFolder.Items.Count

   ' Loop through all of the items in the folder
   For I = 1 to NumItems

      Set CurItem = AllItems.Item(I)

      ' Test to see if the Message Class needs to be changed
      If CurItem.MessageClass <> NewMC Then

         ' Change the Message Class
         CurItem.MessageClass = NewMC

         ' Save the changed item
         CurItem.Save

      End If

   Next

   MsgBox "Done."

End Sub

--------------------------------

Then I ran the journal archiving task again. It started marking all the messages again. After that process EV archived another 30.000 messages within an hour.

However, it's gone back to that slow state again. What do you think about this?

Nothing is pending by the way. I'll run a trace and upload.

oulook version is 2007

It looks like we have an MSMQ pool size issue. Default 1GB was not enough, we increased it to 8GB.

We'll see if it resolves the issue.