Endpoint Protection

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  • 1.  June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.

    Posted Jun 07, 2010 12:18 AM
    June 7, 2010 9:19:25 AM GMT+05:30: LiveUpdate succeeded. [Site: SEP11] [Server: SEP11] June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished running. [Site: SEP11] [Server: SEP11] June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1. [Site: SEP11] [Server: SEP11] June 7, 2010 9:18:59 AM GMT+05:30: LUALL.EXE has been launched. [Site: SEP11] [Server: SEP11] from past few days i am having the above problem while updating my sepm. I don't use live update server. my sepm is showing 3rd june update while this error comes as sepm is updated.


  • 2.  RE: June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.



  • 3.  RE: June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.

    Broadcom Employee
    Posted Jun 07, 2010 01:08 AM
    does the SEPM connect directly to internet to download?
    Is there been change in network?

    post log.liveupdate from the SEPM.


  • 4.  RE: June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.

    Posted Jun 07, 2010 09:15 AM

    Try the following steps

    1. Delete the content of folder "C:\Documents and Settings\All users\Application Data\Symantec\LiveUpdate\Downloads\"
        Note: Application Data is a hidden folder. Delete the content of the Downloads folder, but not the folder itself.
    2. Update the LiveUpdate catalog by opening the following link in Internet Explorer:
        http://localhost:9090/servlet/ConsoleServlet?ActionType=ConfigServer&action=PublishLuInventory
        After few seconds you will get a confirmation message "Responsecode="0".
    3. Stop the services "Symantec Endpoint Protection Manager" and "Symantec Endpoint Protection"
        To stop the services:
        Go to Start > Run.
        Type the following: Services.msc
        Select and stop the above mentioned services.
    4. Delete the numbered or TMP folders inside the paths:
        %programfiles%\symantec\symantec endpoint protection manager\inetpub\content\{1CD85...
        %programfiles%\symantec\symantec endpoint protection manager\inetpub\content\{C60DC...
        %programfiles%\common files\Symantec Shared\SymcData\sesmvirdef32
        %programfiles%\common files\Symantec Shared\SymcData\sesmvirdef64
        %programfiles%\common files\Symantec Shared\VirusDefs
    6. Run Liveupdate from the Symantec Endpoint Protection Manager
         Admin > Server > Local Site > Download Liveupdate Content

    If this does not help
    Title :'Update definitions for Symantec Endpoint Protection Manager using a JDB file'
    Web Link: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100820002048


  • 5.  RE: June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.

    Posted Jun 07, 2010 11:43 AM
    will try this today and let you know


  • 6.  RE: June 7, 2010 9:19:25 AM GMT+05:30: LUALL.EXE finished. There were no new content updates. Return code = 1.
    Best Answer

    Posted Jun 07, 2010 11:51 AM
    1. Click Start, then Run.
    2. Type cmd , click OK.
    3. At the command prompt type CD and the path to lucatalog.exe. By default the command would be: 
      cd C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin
    4. Type lucatalog -cleanup
    5. Type lucatalog -update
    6. Repeat steps 4-5 at least 3 times as i have seen doing it once didn't work
    7. Run Live Update