Endpoint Protection

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  • 1.  KB2930275 - MS14-015 - Did anyone has issues?

    Posted Mar 26, 2014 06:40 AM

    Hello, I had serious problems after installing this MS update (PC not reaching welcome screen, I had to replace win32k.sys from backup location). If trying uninstall SEP MS update goes fine. I find strage that no one talks about this here because on the internet many reported issues with this update. Does anybody has issues by installing this update?
     



  • 2.  RE: KB2930275 - MS14-015 - Did anyone has issues?

    Posted Mar 26, 2014 07:25 AM

    I did a bit of research into this KB article.  Looks like it also affects people with MSE and McAfee and other flavours of Norton, not just SEP.

    The update replaces the win32k.sys so clearly its either corrupted or some other.  SEP does not interfere with win32k.sys at all.

     

    There's been historic issues with some Kernal level drivers released from MS:

    http://support.microsoft.com/kb/2567053

    http://blogs.technet.com/b/dip/archive/2011/10/12/win2003sp2-stop-0x8e-in-win32k-xxxredrawwindow-0x4c.aspx

    http://www.symantec.com/docs/TECH181336

    My opinion is that it's not SEP causing the issue.



  • 3.  RE: KB2930275 - MS14-015 - Did anyone has issues?

    Posted Mar 26, 2014 07:36 AM

    Thank you for the reply. Anyway ther must be some interection between kernel driver update and the av else I cannot explain why with SEP uninstalled the update goes fine.



  • 4.  RE: KB2930275 - MS14-015 - Did anyone has issues?

    Posted Mar 26, 2014 07:56 AM

    I'm just speculating but perhaps there is some prevention of altering this file that the AV performed to corrupt it.  If you disabled the AV whilst performing the update did it work?



  • 5.  RE: KB2930275 - MS14-015 - Did anyone has issues?

    Posted Mar 28, 2014 10:02 AM

    It's not so easy actually completley disable sep client. I have to create a policy that lets disable any component and shutdown the client.. I give it a try when I have some "less busy" time...smiley