Endpoint Protection

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  • 1.  Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Sep 30, 2013 09:01 AM

    A lot of times when I sign in, I will get some kind of certificate error, it doesn't matter what selection I choose, it all will let me in. I am prompted, with accept, always accept, reject and cancel. No matter what I press it will go away and come back at another time. How can I get it to go away for good?

    It appears as if it is trying to comminicate with one of my external domains that I have no control over.

    The SEPM server is sitting on a Windows 2008 64 Bit server, My PC is a windows 7 64 BIT PC.

    The SEP version is listed below.

    RU3 12.1.3001.165

     



  • 2.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Sep 30, 2013 09:03 AM

    Download the cert and install it

    http://sepmname:9090/

    There is an option to download the cert and just import into your browser



  • 3.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Sep 30, 2013 09:08 AM

    I didn't see anything specific about adding to the browser. I just got something to automatically install. I dunno, I hope it works.



  • 4.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.
    Best Answer

    Posted Sep 30, 2013 09:24 AM

    Once you download just double click it

    Than click Install Certificate

    The import wizard comes up, click Next

    Tick the radio button for "Place all certificates in the following store" and click Browse

    Highlight the Trusted Root Certification Authority

    Click Next than Finish

    Should Prompt you that you're about to install and hit OK

    That should be it.

     

     



  • 5.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Trusted Advisor
    Posted Sep 30, 2013 09:27 AM

    Hello,

    Check this Article:

    How to install the certificate for Symantec Protection Center or Endpoint Protection Manager for Web console access

    http://www.symantec.com/docs/TECH123686

    Hope that helps!!



  • 6.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Oct 03, 2013 01:54 PM

    Still happening, I just give up and will continue to click whatever to sign in. It's one of those things that just won't get fixed. Whatever....



  • 7.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Oct 04, 2013 10:06 AM

    What version of java are you using?  I had something something similar when running the remote SEPM java console; removing all versions of java from my Win8 machine and installing the latest version appears to have cleared it.



  • 8.  RE: Keep getting a certificate error, when I log in to the SEPM console from my PC.

    Posted Oct 04, 2013 10:08 AM

    I will just keep clicking on it. I give it, not even worth the effort.

    Thank you for your response.