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Keep getting a message "Please wait while Windows configures [Product Name]" when trying to open the application

Created: 11 Aug 2009 • Updated: 22 May 2010 | 3 comments
This issue has been solved. See solution.


I created an installer, and when it is installed on the PC, the following message always appears when I try to run the application.
"Please wait while Windows configures [Product Name]"

The application then run fine. I checked the Application Event Log and found this:

Detection of product '{F36E9BF5-1124-4544-92C1-DD4B44CB1F6A1}', feature 'MyFeatureA' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}'

I searched all Tables. But I can't find any component with this ID. This message keeps popped up when opening the application. It becomes annoying. How to resolve this issue?

Thanks a lot!

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philbenson's picture

be there somewhere. Has your installation got any MSM's? It could also be part of those.


AngelD's picture

If a repair is triggered then you should also get second event stating which component that was found broken (missing keypath), is that component within your package?
Is the productcode you posted then one as for your package?

WayWay Lu's picture

Thanks to Phil for pointing this out. The component ID specified in the event log is one of the components from MS merge module. But I can't figure out why this msm is causing problem. It is from Microsoft and I've never changed it. I went ahead to delete this msm from the installer project, and then re-added it back to the project. Now, no more annoying configuring message.